Payment Policy

Accepted Payment Methods

We accept the following secure payment methods to ensure a smooth and safe checkout experience:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Payments: PayPal, Apple Pay, Google Pay, Shop Pay

  • Other local payment methods may be available depending on your region

All payments are processed in USD (United States Dollar) unless otherwise stated.

Payment Security

Your payment information is protected using industry-standard encryption technologies.
We do not store or have access to your full credit card details at any time.

Our website complies with PCI-DSS security standards to ensure your personal and financial data remains safe.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details.
If you do not receive this email, please check your spam folder or contact our support team.

Payment Authorization & Charges

By placing an order, you authorize us to charge the full order amount (including applicable taxes and shipping fees) to your selected payment method.

In rare cases, payments may be declined due to:

  • Insufficient funds

  • Incorrect billing information

  • Bank or card issuer restrictions

If your payment is declined, please try another payment method or contact your bank directly.

Taxes & Duties

Sales tax, VAT, or other applicable taxes may be charged based on your shipping address and local regulations.
Customs duties or import fees (if applicable) are the responsibility of the customer unless stated otherwise.

Refunds & Chargebacks

Approved refunds will be issued to the original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.

Unauthorized chargebacks or payment disputes may result in:

  • Temporary suspension of future orders

  • Additional verification requirements

For any payment-related issues, we strongly recommend contacting us first so we can assist you promptly.

Currency Conversion

If you are paying from outside the United States, your bank or payment provider may apply currency conversion fees.
We are not responsible for exchange rate differences or additional charges imposed by third-party providers.

Contact Us

If you have any questions regarding payments or billing, please contact us at:
📧 tossoyacare@gmail.com