Shipping Policy

Shipping Policy

Thank you for visiting and shopping at TOSSOYA. The following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs, primarily utilizing DHL and FedEx for reliable and efficient delivery across the United States.
Shipping Method
Estimated Delivery Time
Shipping Cost
Standard Shipping
3-5 business days
Calculated at checkout
Expedited Shipping
1-2 business days
Calculated at checkout
*Delivery estimates are from the time of shipment, not from the time the order is placed. Delivery delays can occasionally occur.

Shipping Carriers

TOSSOYA partners with trusted carriers, DHL and FedEx, to ensure your orders are delivered safely and efficiently. The specific carrier for your order will be determined at the time of shipment based on the selected shipping method and destination.

Shipping Destinations

TOSSOYA currently ships to all addresses within the United States of America (including Alaska and Hawaii). We do not currently offer international shipping.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

TOSSOYA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our for more details.

Contact Us

If you have any questions about our Shipping Policy, please contact us at [] or [your-phone-number].